Frequently Asked Questions (FAQ)

1. Are lifts available in single-phase power?

Most of our lifts are supplied in 3-phase as standard.
However, we do hold some single-phase models in stock, a single-phase version can be specially ordered to suit your premises.
Contact us for current availability or lead times.

2. Which type of lift is right for my workshop?

  • 2-Post Lifts – Ideal for general servicing and repairs, offering excellent access to the vehicle’s underside.

  • 4-Post Lifts – Perfect for MOT testing, wheel alignment, and long-term vehicle storage.

  • Scissor Lifts – Great for smaller spaces or detailing bays; quick-lift options available.
    If you’re unsure, our team can guide you based on your space, budget and typical work.

3. Do you offer delivery and installation?

Yes. VGS provides nationwide delivery and professional installation.
Our experienced engineers will ensure your lift is safely installed and fully operational.

4. What are the typical lead times?

Lead times vary by model and stock levels.

  • In-stock lifts can usually be delivered and installed within 7 working days.

  • Special orders (including single-phase variants) may take 3–6 weeks depending on the manufacturer.

5. Do the lifts come with a warranty?

Yes. All new VGS lifts are supplied with a manufacturer’s warranty, covering parts and labour for 12 months if installed by us.

6. Do you provide ongoing servicing and maintenance?

We can arrange LOLER inspections and repairs through our network of qualified engineers to keep your lift compliant and in top condition.

7. How much space do I need for a lift?

Each model’s footprint varies, but we’ll supply full technical drawings and advise on:

  • Minimum ceiling height

  • Floor strength and concrete depth

  • Safe working clearances
    This ensures your workshop meets all installation requirements.

8. What floor specifications are required for installation?

A level, reinforced concrete floor is essential.
Most lifts require at least 150mm (6 inches) of C30-grade concrete with no expansion joints under the columns.
We’ll confirm the exact specification for your chosen model before installation.

9. Do you provide training on safe lift operation?

Yes. When we install your lift, our engineers can give a brief on-site demonstration covering correct use and basic maintenance, so your staff can operate the lift safely and confidently.

10. How do I get a quote or place an order?

Simply contact VGS via phone or our online enquiry form with the lift type and any specific requirements (such as single-phase power).
We’ll provide a detailed quote and arrange everything from delivery to installation.

Need more information?
Reach out to the Vortex Garage Systems team and we’ll be happy to guide you toward the best lift solution for your business.